EASTPAKSCANADA PRIVACY POLICY

Last Updated: 2026-06-11

At EASTPAKSCANADA, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you browse our website or purchase luggage, backpacks, and travel essentials.

Information We Collect

When you visit eastpakscanada.com or make a purchase, we may collect the following types of information:

  • Personal Information: Your name, email address, phone number, and shipping/billing details.
  • Payment Information: Processed securely through trusted third-party payment gateways; we do not store full credit card numbers.
  • Order History: Details about products purchased, transaction records, and your shopping preferences.
  • Browsing Activity: IP address, device type, browser information, cookies, and aggregated analytics data.

How We Use Your Information

We use your data to:

  • Process and fulfill your orders promptly and accurately.
  • Provide responsive customer support and resolve inquiries efficiently.
  • Enhance our product offerings, website functionality, and overall user experience.
  • Send order confirmations, shipping updates, and exclusive promotions (you can unsubscribe at any time).

Sharing Your Information

Your privacy is paramount—we never sell or rent your personal data.
We may share information only with trusted partners for essential services:

  • Payment Processors: To securely handle transactions.
  • Shipping Carriers: To deliver your luggage and backpacks safely and on time.
  • Analytics & Marketing Partners: To improve site performance and tailor relevant offers.

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience, remember your preferences, track orders, and analyze traffic patterns.
You can manage or disable cookies via your browser settings at any time.

Data Security

We implement industry-standard security measures, including SSL encryption and secure servers, to protect your personal information.
While we take every precaution to ensure data safety, no online transmission is completely risk-free. We encourage responsible browsing and recommend keeping your account credentials secure.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or request deletion of your personal data.
  • Opt out of marketing communications at any time.
  • Receive a summary of how your data is collected, used, and shared.

Children’s Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect or maintain personal information from children.

Third-Party Links

eastpakscanada.com may contain links to external websites.
We are not responsible for the privacy practices or content of these third-party sites.

Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted here with a revised “Last Updated” date, effective as of 2026-06-11.

Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us:

📧 Email:support@eastpakscanada.com
📞 Phone: +19052707771

🎒 EASTPAKSCANADA – Built for Every Journey.